Job Description

Role: Office Manager/ Receptionist

Location: Mississauga (5 Days In-Office)

Length: 12 Month Contract (Potential for Extension)

Rate: TBC

Job Summary:

Hays has partnered with a leading global logistics company based in Mississauga, ON. We are seeking a highly organized and detail-oriented Office Manager/ Receptionist to support our clients operations team. This candidate will be required to work in-office 5 days per week .

Key Responsibilities

• Answer and redirect calls professionally; escalate media or high-profile inquiries
• Transfer irate callers to escalation desk; support resolution process
• Admit couriers and visitors; direct them to appropriate staff
• Manage package deliveries and mailroom support
• Coordinate with vendors; restock office and kitchen supplies
• Maintain clean and organized office environment
• Handle office space and amenity requests; liaise with property management
• Administer space reservation system
• Submit and track maintenance and cleaning work orders
• Manage building access cards and departmental tracking
• Monitor office cleanliness and condition
• Support fire drills and emergency evacuations; participate in safety committee
• Schedule reception coverage and train backup assistants

Who You Are

• Experienced: Minimum 2 years in an office support or administrative role.
• Professional and Outgoing: You bring energy, polish, and a people-first attitude to every interaction.
• Communicative: Exceptional written and verbal communication skills; comfortable sending out communications to HQ staff and stakeholders.
• Tech-Savvy: Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Stakeholder-Focused: Able to work effectively with internal teams and external partners.
• Organized and Observant: You keep your finger on the pulse of office activity and anticipate needs before they arise.

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