Job Description

Roles and Responsibilities:

• Client relationship management – managing relationships with key client personnel and CXOs and CXO -1, within client organization and ability to understand the organizational culture of the client
• Drive sales and Go-To-Market strategies and identify new business opportunities. Responsible for farming existing accounts and expanding the business portfolio with new accounts
• Develop and implement strategic plans for client engagements to ensure long-term client satisfaction and business growth
• Monitor and report on performance metrics, identifying areas for improvement and implementing strategies to optimize effectiveness
• Selling concepts to the client and influencing the client to award business based on capability and track record in similar situations
• Conduct research as well as competitor analysis to define strategies that can help enable favorable outcomes
• Review sales plan, pursuit plan / business pipeline with leadership to ensure target achievement
• Expert knowledge of MSA / Other contract process & standards and understand the nuances of MSAs and interdependencies to other business aspects
• Conduct client presentations, workshops, and drive pricing and MSA negotiations with the client
• Provide necessary input for building alliances with relevant product / service vendors
• Work closely with internal teams to ensure delivery alignment with client expectations and service offerings
  

Requirements

• 15+ years of IT and business development / engagement management experience
• Track-record of successfully farming business solutions and client management
• Strong Business Development (Framing current accounts) / Relationship management / Account management is required
• Strong Account Management experience where you have grown existing accounts
• Track record of interacting and building relationship with C / C-1 level client contacts
• Reasonable understanding of Global Delivery Model and IT service industry
• Experience managing large multi-location consulting engagement teams’ desirable
• Hands-on experience with proposal creation and leading proposal presentations
• Understanding / experience of Cloud and Platform Service business Model
• Strong leadership, interpersonal, communication and presentation skills
• Excellent verbal and written communication skills in Japanese and English

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