Job Description

About Us:

Forest Manor Dental is a well-established, patient-focused dental practice located in the heart of North York. We pride ourselves on offering personalized dental care in a welcoming and friendly environment. We are seeking a motivated, experienced Senior Administrative Assistant to join our team and help ensure our front office runs smoothly and efficiently.

Key Responsibilities:

As a Dental Administrator, you will support the day-to-day administrative operations of the practice. Your duties will include:

• Scheduling and rescheduling patient appointments
• Handling phone calls and email inquiries in a professional, patient-focused manner
• Assisting with patient intake and ensuring records are updated accurately
• Supporting billing processes, including processing payments and assisting with insurance claims
• Coordinating with dental staff to ensure smooth patient flow and care
• Helping maintain office organization and assisting with supply ordering as needed
• Providing general administrative support to the team and learning office systems and workflows

Qualifications and Skills:

• Minimum of 1 year of administrative experience, preferably in a dental or healthcare setting
• Strong organizational skills and attention to detail
• Basic knowledge of dental or medical billing is an asset (training provided)
• Familiarity with dental practice management software (e.g., Open Dental, or willingness to learn)
• Good communication skills, both written and verbal
• Ability to manage multiple tasks in a fast-paced environment
• A positive, patient-oriented attitude and willingness to learn and grow in the role

Why Join?

- Competitive salary and benefits package

- A supportive and friendly work environment

- Opportunities for professional growth and development

• - Convenient location in North York, accessible by public transit

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