Job Description

Your new company

Hays is proud to be partnering with a leading North American Residential real estate management and developer which is seeking Maintenance Technicians to join their team in downtown Toronto, ON.

Your new role

The Maintenance Technician is responsible for ensuring maintenance repairs are completed on a timely basis to ensure resident satisfaction and safety is in alignment with procedures and service level agreements

You will be responsible for the following duties:

Customer Service

• Act with integrity and demonstrate support for our core values.
• Maintain an overall focus on enhancing the resident experience.
• Provide timely written and verbal communication to residents on work order status.
• Demonstrate and maintain professional relationships with internal team members, direct reports, leadership, and vendors.
• Provide exceptional customer service when interacting with residents and vendors.
• Courteous and prompt communication with team members and management .

Maintenance

• Respond promptly and professionally to meet the 24-hour repair response standard.
• Perform general and specialized maintenance requests which can include but is not limited to the following: minor plumbing, electrical, HVAC, carpentry, and renovation (drywall, painting, flooring, and/or cabinetry) repairs.
• Perform daily mechanical, electrical, plumbing, and HVAC systems inspections and maintain accurate logs and escalated deficiencies.
• Assist with maintaining the monthly compliance checklist to ensure RentSafe compliance standards are aligned.
• Assist with building common area daily walks and proactively address deficiencies to ensure safety, and overall condition of amenity spaces.
• Provide on-call support for after-hours site emergencies on a rotating schedule.
• Assist with escalating small projects to external vendors and oversee project progress, and track completion to ensure quality and timelines are met.
• Ensure proper workflow for all maintenance work orders are completed.
• Ensure compliance with Joint Health and Safety Committee (JHSC) protocols and participate in safety initiatives as required.
• Assist with maintaining supplies and equipment inventory.
• Utilize technology to accurately drive productivity and continuous improvement for maintenance service delivery.
• Complete maintenance logs and ensure accuracy and compliance to company policy.
• Other duties as required.

Health & Safety

• Ensure all vendors and contractors comply with the established health and safety legislation and policy, and immediately address any infractions, hazardous conditions, or damaged equipment.
• Follow prescribed Personal Protective Equipment (PPE), health and safety regulations and procedures in compliance with Ministry of Labour laws.
• Ensure compliance with all legislation, including but not limited to, the Residential Tenancies Act, Employment Standards Act, Fire Code, and Ontario’s Occupational Health and Safety Act .

Administration and Reporting

• Document and report all maintenance work order records electronically via Resident APP in a timely manner.
• Detail work completion or if outside contractor work is required to complete the maintenance work order.
• Assist with submitting maintenance-related purchase orders for parts, supplies, and services.
• Assist with open invoice reports for maintenance related items and services.
• Detail work completion or if outside contractor work is required to complete the maintenance work order.

What you'll need to succeed

• Skilled in repair and maintenance of building systems, including, but not limited to minor plumbing, electrical, mechanical, HVAC and miscellaneous renovation repairs.
• Self-starter with high degree of initiative, agility, flexibility, and professionalism.
• Exceptional communication (written and verbal) and interpersonal relationship skills.

What you'll get in return

In return for this position, the successful candidate will be receive a compensation package of $57,000 - $60,000 + 3 weeks paid vacation to start + Benefits and More. You will be a valued member of a successful Team that is well-established and respected

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career

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