Job Description

An exceptional opportunity has arisen for a highly organised and proactive Planning and Coordination Executive to join Swissôtel Nankai Osaka, a flagship 5-star international hotel celebrated for hosting prestigious local and global conferences, as well as large international groups.

This is a rare chance to play a pivotal role in coordinating seamless event execution and delivering exceptional guest experiences in a dynamic, fast-paced, and culturally vibrant market.

Job Description

STEP INTO THE ROLE

• Coordinate and Execute Events: Oversee the full process of international group bookings, MICE events, and conferences from receiving the signed contract through to planning, coordination, and successful on-site execution, ensuring a seamless guest experience.
• Client & Partner Relations: Build and maintain strong relationships with clients, partners, and travel agents locally and globally, acting as the key liaison for smooth communication and satisfaction.
• Internal Collaboration & Reporting: Work closely with internal teams, prepare detailed coordination plans and post-event reports, and contribute to revenue growth
  through effective planning and client management.

Qualifications

  SKILLS THAT HELP YOU SHINE

• Bilingual Proficiency: Fluent in both English and Japanese, with strong spoken and written communication skills.
• Event & Hospitality Experience: Proven background in planning and coordinating international groups, MICE, or events preferably within the hospitality industry.
• Client-Focused Communication: Excellent interpersonal skills with a client-oriented approach and the ability to work effectively across cultures.
• Professional Competence: Strong commercial acumen, administrative precision,
  and time management, with the ability to handle multiple priorities in a fast-paced setting.
• Flexibility & Technical Skills: Willingness to work flexible hours to support global clients; experience with Opera (PMS) is advantageous, and familiarity with BV systems is a plus.

Additional Information

WHAT’S IN IT FOR YOU

• Global Travel Perks: Enjoy exclusive employee discounts at over 4,700 Accor hotels worldwide, plus celebratory birthday and anniversary stays with up to 4 free nights at Swissôtel properties and 50% off dining at Swissôtel Nankai Osaka.
• Career Development & Growth Opportunities: Access world-class training through Accor Académie’s global learning system, offering everything from job-specific programmes to leadership and mentorship opportunities. Advance your career within the property or explore international roles across Accor’s global network, with ample opportunities to grow and shine.
• Inspiring Work Environment: Be part of a prestigious premium hotel brand with a global reputation, working alongside a professional team passionate about hospitality excellence.
• Prime Location & Culture: Thrive in a vibrant, multicultural workplace located directly above Namba Station, ensuring easy access and a dynamic, connected environment.

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