Job Description

Job Title

General Duties & Responsibilities:

• Communicate effectively to all levels of employees from executive to new employees
• Conduct task analysis in order to create and/or validate Standard Operating Procedures for training purposes
• Conduct, support, and facilitate New Hire Orientations (NHOs)
• Conduct and/or coordinate personal/professional improvement training courses using a learner-centered approach
• Create and maintain a system to record training completion, cross-training effectiveness, and employee knowledge and skills
• Attend and add value to Fulfillment, Manufacturing, or Distribution Center Management Team meetings
• Observe and evaluate training programs/individual trainers and team leaders to make recommendations to improve training efficiency and effectiveness
• Work across various shifts and times during peak season hours (including day & night shifts)
• Ability to work with and train a diverse workforce
• Other duties and responsibilities as assigned by leadership

Educational Requirements:

• High school diploma or equivalent required

General Knowledge, Skills & Abilities:

• Bi-lingual in Spanish/English is required
• Proficient in computer usage, e-mail, Microsoft Office Suite
• Understanding of Fulfillment/Manufacturing processes and flow
• Excellent organizational skills, attention to detail
• Strong leadership and communication skills
• Situational leadership experience and knowledge
• Presentation skills and comfortable speaking in a classroom and tour environment
• 6-12 months of facilitating adult learning theories and effective training principles (preferred)
• 6-12 months of previous experience of training or technical writing experience (preferred)

Working Conditions:

• This job requires the candidate to work and facilitate in a warehouse environment

Physical Conditions:

• Must be able to stand 6 to 8 hours per day.
• May be expected to walk 5 to 10 miles per day.
• Must be able to lift and carry up to 50 lbs.

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