Job Description

Student Warehouse Associate Location Kitchener :

Student Warehouse Associate

Warehouse Operations

Kitchener, Ontario

Department: Warehouse Operations Employment Type: Hourly Contract (up to 33 hours per week) Minimum Experience: Entry-level

Reporting to the Warehouse Operations Manager

This position is available from mid June to the end of August.

Job Summary

Reporting to the Warehouse Operations Manager, the Student Warehouse Associate will have a focus on both inbound and outbound food. The Student Warehouse Associate will work closely with volunteers and the warehouse team providing operational support to ensure the timely preparation and staging of perishable and non-perishable food orders for distribution. This role is responsible for a variety of tasks within the warehouse including food handling, food sorting, record keeping, order picking and staging, compost, and waste management. Record keeping will be done using our inventory management system using RF scanners and our warehouse software.

The Student Warehouse Associate will communicate with other member of the team to ensure tasks are completed in a timely fashion, problem solve when issues arise, and develop strong team relationships to effectively assist in operation of our warehouse. Providing exceptional customer service, you will support and direct volunteers in their tasks in the warehouse.

The short-term responsibilities of this role may change from year-to-year, as priorities of The Food Bank change.

Duties and Responsibilities

DUTIES AND RESPONSIBILITIES

EXAMPLES INCLUDE BUT NOT LIMITED TO:

Note - specific examples to be defined within annual workplan and may vary year to year.

Managing perishable and non-perishable inventory coming into and out of the building.

• Receiving, unloading, and putting away incoming products into racking and inventory system.
• Restocking product as needed, including in the cooler and freezer areas, following specific food storage guidelines.
• Preparing perishable, frozen, and non-perishable food orders.
• Entering data into the inventory system using a handheld device or computer, ensuring proper rotation of products.
• Checking inventory quality and dates based on Food Banks Canada Guidelines.
• Ensuring inventory system is up to date when receiving, moving, picking, or loading product.

Maintaining a clean, organized, and accessible work area.

• Performing daily sanitizing in both the warehouse and office areas, following established COVID cleaning protocols.

Supporting the various activities and tasks in the warehouse.

• Assisting with special events both onsite and offsite.
• Coordinating tasks and helping to support volunteers.
• Assisting with general warehouse operations as required.

Performing other duties as required.

Location and Hours

• The Food Bank of Waterloo Region is located at 50 Alpine Court in Kitchener, Ontario.
• This role is required to be onsite for the work week. Hours of work are generally between 8:30 am and 4:30 pm, Monday-Friday, for up to 33 hours per week

Re porting Structure and Working Relationships

• The Student Warehouse Associate reports to the Warehouse Operations Manager.
• This role is an integral part of our warehouse operation team.
• A significant amount of time in this role is spent working with other Warehouse Associates.

Qualifications

EXPERIENCE AND ASSETS

EDUCATION/CERTIFICATIONS

• Experience with and/or knowledge of warehouse processes and inventory management systems an asset.
• Experience within the not-for-profit sector is an asset.

• Food Safety Certification an asset.
• First Aid Certification an asset.

Required Work Capacities (Skills and Abilities)

PHYSICAL REQUIREMENTS

SOCIAL, EMOTIONAL AND COGNITIVE DEMANDS

• 90% standing or walking on concrete surfaces (indoor and outdoor).
• 10% sitting (including meetings).
• Bending and/or twisting of back and neck.
• Lifting, carrying, pushing, pulling from/to floor and from/to/above shoulder of up to 80 lbs on a regular basis.
• Some sustained or awkward positioning.
• Sustained activities requiring far and near vision, computer screens, speaking and hearing.
• Physical environment: indoor warehouse environment with exposure to heat, cold, noise (warehouse equipment and volunteer groups), dust and dirt, and fumes (exhaust).
• Some exposure to minor chemicals (i.e., cleaning agents).

• Superior attention to detail and accuracy.
• Effective organizational and time management skills with the ability to work independently with minimal supervision.
• Exceptional communication skills and political acuity with the ability to communicate clearly with a diverse group of internal and external stakeholders.
• Strong interpersonal and teamwork skills.
• Sound judgement and problem-solving skills with the ability to make decisions and resolve issues.
• Adaptability, analytical thinking, and initiative.
• Working closely with colleagues, management, and volunteers.

Core Competencies

COMMUNICATION

• You consider everyone (inside/outside the organization) with dignity and respect.
• You articulate thoughts and express ideas effectively using oral, written, visual, and non-verbal communication skills.
• You listen (twice) to gain understanding before speaking or acting.
• You convey information in a professional, precise, and easy-to-understand manner for others.
• You foster workplace transparency by asking questions and sharing feedback, challenges, and ideas.

DECISION MAKING/DECISIVENESS

• You gather and evaluate information that leads to smart decisions.
• You make and take responsibility for and demonstrate commitment to appropriate decisions in a timely manner.
• You ensure decisions are made based on policies, rules, and organizational directives.
• You are empowered to make decisions but know when to ask for help.

FLEXIBILITY

• You display a positive attitude in the face of ambiguity and change.
• You adapt and respond to the changing environment and constructively create opportunities for change through active participation.
• You take on different tasks, roles, and projects assignments as organizational realities change.

LEADERSHIP

• You represent The Food Bank while working in a positive light to the community.
• You act as role model for volunteers and other employees, providing guidance where you can.
• You lead with compassion and demonstrate through your actions that you put your best foot forward when interacting with others.
• You champion workplace transparency by openly sharing expectations, mistakes, setbacks, feedback, revenue, and other metrics.

PROBLEM SOLVING

• You make quick, informed decisions to resolve an issue or a problem—staying calm and using critical thinking.
• You always come with recommendations to problems you encounter to your manager or leader.

RELATIONSHIP BUILDING

• You create partnerships, build trust, and share ideas.
• You give warm and honest feedback, regardless of a colleague's role or seniority.
• You show integrity in the workplace by behaving in an honest, fair, and ethical manner—treating others with courtesy, sensitivity, and respect.

RESPONSIBILITY

• You prioritize workload, manage time, optimally use resources, and achieve greater results.
• You follow through on commitments.
• You hold yourself accountable for your own decisions, actions, and failures.

SELF-AWARENESS

• You are curious with a drive and passion to understand how the organization works.
• You are open to feedback and reflect on completed activities, identifying what worked well, what didn't, and what could be done differently next time to support continuous improvement.

TEAMWORK

• You work with others toward a common vision and/or goals and objectives.
• You participate actively, share responsibility and rewards, and contribute to the team's capability.
• You understand and recognize the value of other points of view and ways of doing things.
• You empathize with your colleagues and respond promptly to other team member needs.

We are an equal opportunity employer. We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives.

The Food Bank of Waterloo Region is committed to accessibility and to protecting the human rights our job applicants during the recruitment process. Should at any point throughout the recruitment process an applicant require accommodation or communication in an alternative format because of a disability please contact Human Resources at 519-743-5576. We are committed to providing accommodation or alternate formats upon request within a reasonable time in a mutually agreed upon format.

No phone calls please. Only candidates selected for an interview will be contacted.

Job Tags

Hourly pay, Contract work, Temporary work, Internship, Work at office, Monday to friday,

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