Job Description
Purpose & Overall Relevance for the Organization
The role of the Technology Consultant is responsible for the planning, installing and for the configuration of software solutions and systems. It is capable to support employees with specific applications and provides expert advisory. The role analyzes information systems of adidas and individualizes specific system solutions to meet the demand of the business and manages technology-focused projects with an understanding of software solutions and system architecture.
Key Responsibilities
Specialist advice:
- Actively maintains knowledge in one or more identifiable specialisms.
- Provides detailed and specific advice regarding the application of their specialism(s) to the organization’s planning and operations.
- Recognizes and identifies the boundaries of their own specialist knowledge.
- Collaborates with other specialists, where appropriate, to ensure advice given is appropriate to the needs of the organization.
Business analysis:
- Investigates operational requirements, problems, and opportunities, seeking effective business solutions through improvements in automated and non-automated components of new or changed processes.
- Assists in the analysis of stakeholder objectives, and the underlying issues arising from investigations into business requirements and problems and identifies options for consideration.
- Works with stakeholders, to identify potential benefits and available options for consideration, and in defining acceptance tests.
- Contributes to selection of the business analysis methods, tools and techniques for projects; selecting appropriately from predictive (plan-driven) approaches or adaptive (iterative/agile) approaches.
Project management:
- Defines, documents and carries out small projects or sub-projects, alone or with a small team, actively participating in all phases.
- Identifies, assesses and manages risks to the success of the project.
- Applies appropriate project management methods and tools whether predictive (plan-driven) approaches or adaptive (iterative/agile) approaches.
- Agrees project approach with stakeholders, and prepares realistic plans (including quality, risk and communications plans) and tracks activities against the project schedule, managing stakeholder involvement as appropriate.
- Monitors costs, timescales and resources used, and takes action where these deviate from agreed tolerances.
- Ensures that own projects are formally closed and, where appropriate, subsequently reviewed, and that lessons learned are recorded.
Requirements definition and management:
- Contributes to selection of the requirements approach for projects, selecting appropriately from predictive (plan-driven) approaches or adaptive (iterative/agile) approaches.
- Defines and manages scoping, requirements definition and prioritization activities for initiatives of medium size and complexity.
- Facilitates input from stakeholders, provides constructive challenge and enables effective prioritization of requirements.
- Reviews requirements for errors and omissions.
- Establishes the requirements base-lines, obtains formal agreement to requirements, and ensures traceability to source.
- Investigates, manages, and applies authorized requests for changes to base-lined requirements, in line with change management policy.
Relationship management:
- Implements stakeholder engagement/communications plan.
- Deals with problems and issues, managing resolutions, corrective actions, lessons learned and the collection and dissemination of relevant information.
- Collects and uses feedback from customers and stakeholders to help measure effectiveness of stakeholder management.
- Helps develop and enhance customer and stakeholder relationships.
Porting/software configuration:
- Assists in the configuration of software and equipment and the systems testing of platform-specific versions of one or more software products.
- Documents faults, implements resolutions and retests to agreed standards.
Application support:
- Identifies and resolves issues with applications, following agreed procedures.
- Uses application management software and tools to collect agreed performance statistics.
- Carries out agreed applications maintenance tasks.
Key Relationships:
- Global IT
- Respective business function (Brand, Wholesales/Retail, Digital, Finance, SCM, Brand Marketing)
- HR Management
- Controlling
Requisite Education and Experience / Minimum Qualifications:
- Education: Bachelor’s degree (4-year college/university) in Business Administration, Information Technology, or a related field; or equivalent combination of education and experience.
- Language Skills: Fluent English and Japanese, both spoken and written (Business Level)
- Experience:
- 7+ years in IT or related technology functions.
- 5+ years in retail or consumer-facing business, working on sales-related technology platforms such as POS systems, CRM tools, Order Management Systems (OMS), or Store applications and Tools.
- 2+ years of people leadership or team management experience is a plus.
- Proven experience leading cross-functional and regional projects, aligning global and local stakeholders.
- Experience in omnichannel environments (integration of eCommerce, retail, and mobile sales systems) is highly preferred.
- Hands-on experience in Sales Technology (tools and systems that directly support the selling process (e.g., in-store selling, Inventory management tools, product catalogues, pricing/promotion engines, and data integration).
Core Competencies:
- Strong understanding of retail sales operations, including point-of-sale, promotions, inventory management, and customer journey flows.
- Ability to translate business requirements into technical deliverables and ensure alignment between HQ, regional, and local markets.
- Skilled in project management, vendor coordination, and stakeholder communication.
- Understanding of market and consumer landscape in Japan.
- Hands-on mindset: able to dive into systems, analyze issues, and propose practical solutions.
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