Job Description

Join the Revolution!

At Go Lime, we’re not just another home services company—we’re here to reinvent the home services management industry. Our mission? To simplify, modernize, and make home comfort solutions accessible with fair pricing, transparency, and zero-pressure sales.

We’re growing fast, and now is the perfect time to join us! If you're passionate about learning and development, and being part of an innovative, fast-growing company in the Home Comfort space, this is the role for you.

About the role

As a Training and Development Associate, you will work closely with department leaders across the organization to understand current workflows, document processes, and build structured training programs. You will be responsible not only for developing content but also for delivering training to both new hires and existing employees in a classroom or workshop setting.

Key Responsibilities

• Conduct training needs assessments to identify knowledge gaps and recommend solutions.
• Document business processes clearly, accurately, and in a user-friendly format.
• Develop high-quality training materials, including manuals, guides, SOPs, presentations, and e-learning modules.
• Deliver engaging and interactive training sessions for new hires and current staff, while continuously updating training materials as processes evolve.
• Maintain a centralized knowledge base of training resources and process documentation.
• Track training effectiveness through feedback, assessments, and performance metrics.
• Support the onboarding process to ensure new employees have a smooth and successful start.
• Work collaboratively across departments to enhance organizational learning and consistency.

What we’re looking for

• 1–3 years of experience in training, learning & development, process documentation, or a related field.
• Excellent written and verbal communication skills.
• Ability to simplify complex concepts and deliver information clearly.
• Strong organizational and time-management skills.
• Experience building training materials using Microsoft PowerPoint, Word, Excel, Google Suite, or related.
• Comfortable presenting to small and large groups.
• Collaborative mindset with strong interpersonal skills.
• Detail-oriented with strong problem-solving abilities.

What You’ll Love About Go Lime Inc.

• Competitive Base Pay – We recognize and reward your hard work.
• Fast-Growing Startup – Be part of an exciting industry revolution.
• Inclusive, Supportive Culture – Work in a collaborative environment where your ideas matter.
• Growing Opportunities – A rewarding career with ongoing development opportunities.

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