Job Description

6 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Classification: Contract Contract Length: 12 months CereCore is a healthcare solutions provider that specializes in offering IT services, workforce management, and operational support to healthcare organizations. They focus on improving the efficiency and effectiveness of healthcare systems through various solutions, including electronic health record (EHR) support, IT staffing, and consulting services. Position Summary The Senior Product Analyst will create the design, documentation, product configurations, customization and support of software related to the Kronos Time and Attendance system. The analyst will partner with developers, solution architects, and operations on strategic programs, projects, and activities to support the technology roadmap. The analyst should have excellent verbal and written communication skills, the ability to establish effective working relationships and manage multiple priorities. We are on a mission to change the face of the healthcare industry through value driven products. These products will create innovation to all users of healthcare across HCA’s nationwide ecosystem. To do this we are building teams that are curious and quick to adapt to new technologies. Responsibilities Lead troubleshooting activities and respond to system issues, when necessary Support the implementation of projects and release work, including pilot training and initial field communication Create and maintain strong relationships with internal teams and operations Engage with external teams to identify/resolve issues Monitor business, market, and technology trends to build product strategy and proactively propose new solutions Contribute to translating business requirements into actionable products and technical requirements Continuously monitor and evaluate product performance and proactively champion product improvements Guide the product analyst team to scope, plan and deliver work, applying established delivery methodologies (e.g., agile methods) and best practices (e.g., reusability) Proactively identify and resolve blockers to achieve business objectives for their products, including technical and resourcing challenges Ensure alignment and adherence to corporate, financial and IT standards (e.g., architecture, compliance, security) Increase adoption and consumption of product capabilities Manage investment decision making and finances for the product, taking a return-on-investment approach to increasing the value while minimizing product costs Serve as product lead for multiple, related products Evaluate all proposed new technology for departmental use and organizational fit Work closely with business partners, other developers, project managers, business analysts, and QA engineers Assist leadership in developing a catalog of service offerings along with associated costs Lead the product lifecycle through inception, elaboration, development, testing, and implementation Ensure staff are providing advanced troubleshooting, user support, and working with end users at all levels of the organization Define, track, and communicate relevant KPIs for their products to measure performance and contribution to business goals and strategy Identify and help implement process improvements to augment technology adoption Conduct training sessions and/or ensure relevant training is performed as necessary to help ensure high levels of technology adoption Identify and acquire technologies, along with supporting managerial tasks (e.g., contract management, requisitioning, invoice payments) Other duties as assigned Qualifications Bachelor’s degree preferred 3 or more years of relevant work experience Growth mindset and willingness to learn new skills, technologies, and frameworks Relationship building and collaboration skills across diverse and matrixed stakeholders and customers Ability to identify, prioritize, and balance multiple stakeholder priorities Strong project management skills to manage multiple projects and deadlines simultaneously Experience determining and overseeing application development initiatives and estimating resource requirements Excellent problem solving and analytical skills, including experience leveraging data to assist with decision making and independently resolve software engineering problems Expertise in strategic thinking and strong business acumen Strong experience in understanding business partner and client needs Demonstrated success in defining and building products Demonstrated ability to communicate complex technical information in a condensed manner to various stakeholders verbally and in writing Understanding of agile methodology and software development lifecycles Seniority level Mid-Senior level Employment type Full-time Job function Research, Analyst, and Information Technology Industries: IT Services and IT Consulting Referrals increase your chances of interviewing at CereCore by 2x Get notified about new Senior Product Analyst jobs in Brentwood, TN . 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