Job Description

【Role and responsibilities】:

• Fluent in reading, writing, and conversing in both Japanese & English languages to establish good coordination and communication with Customer, Onsite and Offshore teams
• Actively involve in the primary responsibilities that include but not limited to: - Develop and execute UAT scenarios, scripts, and test data for customer management, actuarial, policy admin, claims, and insurance operations applications - Collaborate with business users, analysts, and IT teams to clarify acceptance criteria and ensure coverage of business processes - Document, communicate, and escalate defects or system issues; participate in defect triages and retesting cycles - Support UAT planning, walkthroughs, daily stand-ups, and user training in Japanese and English - Contribute to UAT documentation, status updates, and knowledge sharing across distributed teams - Ensure that UAT activities comply with Japanese insurance standards, operations, and audit requirements - Assist with post-UAT validation, transition-to-production, and business go-live support
• Mentoring and guiding junior team members while assigning and tracking the testing tasks for closure without any schedule, quality and cost slippages
• Collaborate with developers, business analysts, and QA leads in a distributed, multicultural environment
  

Requirements

登録資格:

【Must】:

• JLPT N2 or above certified. Fluent in reading, writing, and conversing in Japanese with native speakers
• 3+ years of experience participating in UAT/user-driven testing, ideally within insurance (Life & P&C) or regulated finance domains
• Good understanding of insurance business processes and system workflows
• Strong skills in test script execution, defect documentation, and effective communication with end users and IT teams
• Experience with test management or tracking tools (Jira, Excel, etc.)
• Ability to effectively coordinate with Customer SMEs from Business & IT, Onsite and Offshore teams
• Actively involve in Application transition and stabilization phases by aligning to Japan (JST) working hours

【Nice to have】:

• Knowledge of Guidewire, Salesforce, or insurance COTS testing
• Familiarity with Japanese insurance regulatory or operational requirements
• Experience contributing to Agile or hybrid delivery projects
• Hands-on experience with automation and integration testing tools (Selenium, Playwright, SoapUI, Postman, etc.)
• Familiarity with test data management and synthetic data generation (GenRocket)
• Basic SQL/database testing (MySQL, PostgreSQL) and familiarity with CI/CD environments
• Knowledge of GDPR rules
  

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